Ace the California RBS Alcohol Exam 2026 – Pour Your Way to Success!

"Cutting off" a customer refers specifically to the practice of stopping the service of alcohol to someone who is visibly intoxicated. This action is crucial in responsible beverage service as it helps ensure the safety of the customer and others. When a server or bartender identifies that a customer has had too much to drink, they have a responsibility to prevent further alcohol consumption. This not only protects the welfare of the individual but also helps maintain a safe and enjoyable environment for all patrons at the establishment.

The other options, while they pertain to various actions one could take in an establishment, do not correctly define "cutting off." Refusing entry relates to controlling access for reasons like capacity or safety, restricting drink specials concerns promotion strategies, and limiting table reservations involves managing seating and customer flow—all of which are distinct from addressing issues of intoxication.