Ace the California RBS Alcohol Exam 2025 – Pour Your Way to Success!

If a server suspects that a customer has been overserved, the best action to take is to refuse to serve them another drink. This response is crucial for several reasons.

First and foremost, it helps to ensure the safety of the customer. Continuing to serve a drink to someone who is already impaired can lead to further intoxication, which increases the risk of accidents, injuries, or harmful behavior. By refusing service, the server is taking a responsible step to protect the well-being of the customer.

Additionally, this action aligns with legal requirements for responsible beverage service. In California, servers have a legal obligation to prevent the overservice of alcohol. Serving someone who is already showing signs of intoxication can not only endanger the customer but puts the establishment at risk for liability issues as well.

While encouraging the customer to drink water can be a helpful suggestion, it does not address the immediate concern of overserving. Simply being cautious while continuing to serve them does not diminish the responsibility a server has in recognizing when someone has had enough. Similarly, calling a taxi without discussing it might be a good idea for the customer's safety but does not resolve the immediate issue of serving alcohol. Therefore, proactively refusing to serve an overserved customer is the most responsible and appropriate