Ace the California RBS Alcohol Exam 2025 – Pour Your Way to Success!

Question: 1 / 400

What should you do if you're unsure about a customer's age?

Guess based on their appearance

Always ask for identification

When you are unsure about a customer's age, the appropriate action is to always ask for identification. This is crucial because serving alcohol to a minor is illegal and could lead to severe consequences for both the server and the establishment. Requesting identification ensures that you are verifying the customer's age in a responsible manner, adhering to the laws and regulations governing alcohol service.

By asking for ID, you're not only protecting yourself from potential liability but also maintaining the integrity of your establishment's alcohol service practices. This approach minimizes the risk of serving someone who is underage and demonstrates that you are taking your responsibilities seriously.

Other approaches, such as guessing based on appearance, can lead to serious errors in judgment and legal repercussions. Serving someone without verifying their age, or opting to refuse service to everyone as a precaution, are not effective strategies and do not fulfill the legal obligations required when serving alcohol. Employing standard practices, such as asking for identification, reinforces the commitment to responsible beverage service.

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Serve them regardless of doubts

Refuse service to everyone

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